Position
Playground/Court Monitor
Description
The Playground/Court Monitor works directly with guests providing courteous, friendly and professional assistance while enforcing Jungle Jam safety standards. The Playground/Court Monitor is responsible for knowing and understanding Jungle Jam policies and procedures in order to answer guest questions and solve problems accordingly.
Responsibilities
- Provide excellent customer service
- Pay attention to the playground and court at all times and engage with the guests
- Assist with playground and court inspections
- Explain Jungle Jam policies, procedures and rules to guests in a professional and authoritative manner
- Up-selling additional items
- Lead and/or participate in music and arts & crafts sessions
- Perform custodial duties as required
- Other duties as assigned
Qualifications
- Leadership experience with a strong focus on customer service
- Excellent communication skills and ability to engage guests in conversation
- Ability to interact and work with children of all ages
- Ability to enforce rules
- Ability to work nights and weekends
- Ability to multi-task in a fast-paced environment
- CPR & First Aid Certification is a plus but not required
