Position
Concession Staff
Description
The Concession Staff oversees and maintains all kitchen operations while adhering to ServSafe standards and proper food handling procedures. The Concession Staff is responsible for completing concession sales, including cash handling, and serving guests while maintaining the highest level of customer service.
Responsibilities
- Provide excellent customer service
- Handle, prepare and deliver food in accordance with Health Department regulations
- Cleaning of kitchen and concession area and equipment in accordance with Health Department regulations
- Take inventory and restock merchandise and food items as needed
- Having knowledge of the point-of-sale (POS) system
- Up-selling additional food, party bags, treats, or other party specialty items
- Demonstrate excellent cash handling practices
- Lead and/or participate in music and arts & crafts sessions
- Perform custodial duties as required
- Other duties as assigned
Qualifications
- Leadership experience with a strong focus on customer service
- Ability to process and handle cash transactions
- Excellent communication skills and ability to engage guests in conversation
- Ability to interact and work with children of all ages
- Ability to enforce rules
- Ability to work nights and weekends
- Ability to multi-task in a fast-paced environment
- ServSafe Food Handlers Certification is a plus but not required
- CPR & First Aid Certification is a plus but not required
